Here are some of the daily responsibilities of BAU teams as they relate to AVD: This is not an exhaustive list and there may potentially be others depending on the size of the environment. Those who handle configuration management, service management, and the first, second- and third-line teams. They also have many other additional responsibilities within the company like managing and maintaining physical desktops, endpoint devices, physical infrastructure like networking, as well as back-end infrastructure like proxy servers or Active Directory.īAU teams are normally comprised of several teams. AVD management is just one component of the things that these teams manage. The purpose of these teams is to handle the day-to-day running of the Azure Virtual Desktop service and handle any changes or requests which come into the service. Managing desktops, images and users in an AVD environment requires a different skillset that many end user computing (EUC) teams do not currently have because the service is still relatively new, with new features and functionality being added often.ĪVD management is normally carried out via Business-as-Usual (BAU) teams. Managing AVD can be problematic due insufficient training or technical skills, especially if IT staff lack skills in Azure. After you have deployed Azure Virtual Desktop (AVD) and migrated your users onto the platform, the next steps are to manage the AVD estate.
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